He noted that the hotline is regarded as the backbone of public safety.
As he outlined plans of the Department of the Interior and Local Government (DILG) in 2026, Secretary Jonvic Remulla also highlighted the enhancement of the efficiency of the Unified 911 System.
After launching last September to consolidate the country’s emergency hotlines into a single central number and modernize the emergency response system, the SILG Said that more auxiliary assets will be procured for the government’s lifeline delivery.
“This year, we will prioritize additional firetrucks, police vehicles, and emergency response assets to strengthen the Unified 911 system as investments in public safety,” he said.
According to the department, the country’s 911 system achieved a 97.92 percent efficiency rate for the more than 2.4 million handled calls in November 2025 through its National Call Center in Manila and the Regional Command Center in Cebu.
In his message, Remulla also reaffirmed the responsible and purposeful utilization of public funds in line with the signing of the General Appropriations Act for FY 2026 last January 5.
He noted that the National Police Commission (NAPOLCOM) closed the year with the historic zero backlog feat, while the DILG is also considering conducting video proceedings of cases involving police personnel to enhance transparency in ensuring due process.
In line with the Philippines’ chairmanship of the Association of Southeast Asian Nations (ASEAN) this year, the department also expressed its commitment to preparations, serving as the lead lead of both the ASEAN Senior Official Meetings on Transnational Crime (SOMTC) – Philippines, and the ASEAN SMART Cities Network.
“We will continue building a DILG that is trusted and effective. One that delivers good local governance, ensures public safety, and moves the country forward inclusively,” noted the interior chief.