This, as it recently convened top industry leaders to address the escalating technological demands of the sector.
Converge Global Business, the corporate and large enterprise unit of Converge ICT Solutions, Inc., recently hosted the Elevating Connections forum at its headquarters in Bonifacio Global City, Taguig City.
The said event aims to address the escalating technological demands of the IT-BPM sector, with discussions held in the presence of top industry leaders.
The topics focused on strategic partnerships and robust connectivity, and how essential these are to sustaining the Philippines’ economic momentum.
Jack Madrid, President and CEO of the IT and Business Process Association of the Philippines (IBPAP) shared, “As we shift to higher-value services and embrace a more digitally-driven global landscape, our continued growth depends on world-class digital infrastructure.”
“Strategic partnerships with leading technology providers ensure we maintain global competitiveness and continue to elevate Filipino talent on the world stage,” he added.
The forum highlighted the shift in operational requirements for modern business process outsourcing companies (BPOs), which now face increased demands for secure data management, AI integration, and the support of permanent hybrid workforces.
Industry leaders noted that any interruption in connectivity directly impacts revenue and international client trust, making network redundancy a top priority for telecom procurement.
In response to these needs, Converge ICT Solutions Inc. ramped up its support for the Philippine BPO sector.
It reaffirmed its commitment to a robust infrastructure expansion initiative.
Grace Jarin-Castillo, Senior Vice President for Sales & Marketing at Converge Global Business, stated that the company is continuously investing in both local and international assets to ensure scalability and redundancy for its stakeholders.
“We recognize that seamless connectivity is the lifeblood of global operations. We are committed to delivering the robust, diverse, and scalable solutions necessary for this dynamic sector to support its customers, both locally and abroad,” Jarin-Castillo said.
As part of this commitment, Converge has invested in subsea cable systems.
It is a consortium owner of the 5,000-kilometer SEA-H2X Cable System, allowing Converge to provide direct links to major Asian markets.
Furthermore, its partnership in the 20,000-kilometer Bifrost Cable System will enable secure, high-capacity connectivity from Southeast Asia to North America.
In total, Converge has a fiber network now spanning over 896,000 kilometers, wigh Converge Global Business remains positioning itself to be able to support the large-scale requirements of the country’s leading BPOs.
