Designed ro elevate guest experience in these facilities.
Recently, leading broadband and technology provider Converge ICT Solutions Inc. (Converge) unveiled Content Plus, its in-room entertainment solution specifically designed for hotels and healthcare facilities.
According to the telco company, Content Plus leverages the 100% fiber network and HD channel assets provided through its network to elevate the guest experience that will, it noted, “transform how businesses engage their guests while enhancing operational efficiency.”
Content Plus provides tailored HD channel packages and enables seamless integration with a hotel’s Property Management System (PMS).
A key capability is its integrated in-room e-commerce, which allows guests to conveniently order food and services directly from their rooms. These charges are automatically posted to the guest’s folio, streamlining hotel operations and enhancing the overall guest experience.
In addition, the solution also provides an intuitive interface for guests to access their preferred Over-The-Top (OTT) subscriptions, creating a personalized entertainment experience.
Paulo Martin “Santi” Santos, Converge Chief Technology Officer noted, “Our mission is to empower the hospitality industry in its quest for a superior guest experience. By leveraging our robust fiber network, we provide a holistic solution that delivers premium digital content and enables seamless integration with their property management systems. This allows our hospitality partners to not only delight their guests but also significantly enhance their operational efficiency.”
The platform offers a bespoke solution that combines premium content with seamless integration capabilities, giving establishments the tools they need to enhance the guest experience, boost productivity, and secure a competitive edge in a demanding market.
Among key features offered by Content Plus are access to top-tier Skycable HD channels, such as HBO, Warner Bros, CNN and more, delivered on Converge’s fiber network. It also has compatibility with popular over-the-top (OTT) content platforms to meet diverse guest preferences.
There is also an intuitive integration with existing Property Management System (PMS) systems to streamline hotel operations and improve guest convenience, on top of e-commerce functionality for in-room ordering, boosting in-room service revenues.